by Carlos Milla | Oct 22, 2021 | Product Information
Imagine, if you will, an abandoned wood-frame mansion. It’s midnight. A howling wind sweeps orange leaves across the dead, yellow grass. Wood boards creak. A feral dog barks in the distance. Approaching cautiously, mouth dry, you seek shelter within. The unlocked door...
by Carlos Milla | Oct 7, 2021 | Product Information
Check out our latest SPC floating floor installation video! It demonstrates the keys to a successful installation. Whether you’re a seasoned pro or a flooring rookie, following each step means our vinyl flooring will perform as it was designed to. The flooring’s...
by Urban Surfaces | Jun 14, 2021 | Interior Design, Product Information
How hard is it to install hardwood flooring? Very. It is one of the toughest things to do, mainly because of the sanding involved. That takes time. It’s noisy. And the machine kicks up a cloud of dust. If you want it done right, don’t do it yourself. You should hire a...
by Carlos Milla | May 3, 2021 | Education
Would you do almost anything to make a customer happy? You may have to. If you manage a customer service team, look at your policy. Does your team follow it to the tee? A team that goes by the book for every customer interaction wins merits, but could also drive some...
by Carlos Milla | Mar 23, 2021 | Education, Multi-Unit Commercial
Does waiting turn you into a monster? At the very least, it changes your mood. It’s like that popular ad slogan for Snickers candy bars, “You’re not you when you’re hungry.” The clever campaign expressed how feeling hungry saps your energy or makes you cranky, snippy...
by Urban Surfaces | Feb 17, 2021 | Product Information
Urban Surfaces covers a lot of ground. Our banner reads, we offer modern flooring solutions. For 20 years, we’ve served the single-family and multi-family markets, working with contractors, property managers, retailers, architects and do-it-yourselfers. While we’re...
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