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Great customer service starts with doing the unexpected
Today’s customers don’t want a shoulder to cry on. They want action. So, what should you do? What are some ways to treat customers better?
Why you should never keep a customer waiting
If you’re hungry for returning customers, create a process that serves them faster and stick to it. It’s the path to sweet success.
Avoiding delays in major flooring projects
Some delays are out of your hands but Urban Surfaces helps you avoid most delays with service and support, before and after installation.
What growing company is covering a lot of ground?
With Urban Surfaces, you can pick up your order at our will-call warehouse. You’ll be in and out in about 10 minutes. Speedy service keeps us in the fast lane as a growing company.
How to remodel a multi-family unit in one day using InstaGrip flooring
Your own maintenance crew can install InstaGrip flooringin one day. That’s important when you consider there’s a shortage of skilled labor.
The simplest way to install new flooring
Somewhat new to the flooring scene, LooseLay offers the simplest installation. No hammers or fasteners are needed to install this new flooring!
What vinyl flooring has over hardwood
Hardwood floors never go out of style and could last up to 100 years. But that comes at a hefty price, and installation is a big job.
Germ Resistant Floors Like Vinyl Flooring Are The New Normal
Despite all of the strides towards ridding major germ hotspots in our homes, a lot of people still haven’t upgraded their carpets to hard surface floors that are germ resistant.
Quick and Easy Kitchen Renovations for the home
Quick and easy kitchen renovations that could not only upgrade your cooking space but increase your property value! Hint: upgrade your floors!
Curbside Delivery Process What To Expect
Before we get into the delivery, let’s start from the beginning of the purchase. After ordering online, you’ll receive a phone call from one of our customer service reps to see if there’s any special delivery instructions they should be aware of. After your product...
How to Install Our Sound-Tec Waterproof Floors
Our Sound-Tec Waterproof floors are the easiest DIY flooring in the market, making it a DIY favorite!Here’s how to install. Prep The Subfloor 1. Make sure the floor is clean, leveled within 3/16” in 10ft, and dry before installation Remove any foreign substances such...
Choosing Rugs: Find Your Perfect Match
Luxury Vinyl floors are the perfect option for any space in your home, and the perfect rug can tie it all together! Choosing rugs is an art that can be taught.
5 Unexpected Places That Are Perfect For LVT Floors
GlueDown LVT floors have commercial grade wear layers that also make the floors resistant to fading.
Summer Flooring Trends 2020
The weather’s getting warmer, the sun’s shining brighter, and the day’s are getting longer. Summer’s just a few weeks away and we’ve come up with this Summers’ 2020 flooring trends. If you’re looking to renovate, or if you're purchasing a new space, here are 3 major ...
LVT Flooring: The MultiFamily Industry Favorite
With our LVT floors, you can utilize our Sound-Tec Tile in the kitchen and bathroom, and Sound-Tec floors in the rest of the multifamily apartment unit.
Above and Beyond at Urban Surfaces
As the COVID-19 situation continues to evolve, we know it is top of mind for our customers. We are monitoring this situation daily and recognize that circumstances are changing quickly. We have always prided ourselves on being, “Big enough to supply yet small enough to care”. You can be sure that we will do everything in our power to stand with you in these uncertain times.
Here’s Why You’ll Love Our High Shade Variation Products
WHAT IS HIGH SHADE VARIATION FLOORING? High-variation flooring means that the shade itself has different hues, a mixture of darker and lighter tones, as well as a unique embossing. This type of flooring can elevate any space and make it more interesting by creating...
Vinyl Flooring Is The Fastest Growing Flooring Product
When placed head to head with traditional flooring options, like ceramic tile or wood, vinyl flooring continues to prosper. According to Catalina , “The LVT flooring market is projected to grow from USD 9 billion in 2019 to USD 13 billion by 2023.” That’s a compound...
5 tips on how to hire a flooring contractor
Here are five things to discuss with your flooring contractor if you’re thinking about installing flooring with a professional.
3 design benefits of Sound-Tec Tile vinyl flooring
If you’re considering floating vinyl flooring, here are some key things to keep in mind.
5 reasons to choose vinyl flooring for your kitchen
Learn how to choose the right kitchen flooring with these tips and ideas.
5 pet-friendly design ideas for your home
Whether you’re shopping for a new home or doing a redesign, your pets are an important part of your decisions. From your flooring to your main living areas, make sure your home is comfortable and liveable for you and your pets.
Kitchen design inspiration: modern rustic glam kitchen
Looking for some kitchen design inspiration? Here are some kitchen design ideas, along with a mood board to create a modern rustic glam look.
How to Pick the Right Flooring for Your Space That You Won’t Have to Replace for a Long Time
When it comes to choosing flooring for your next residential or commercial project, there are countless options, and it can be overwhelming to figure out the best flooring type for your needs. To help you make that decision, let’s tackle the question of how to pick...
Product Highlight: Sound-Tec Plus and Sound-Tec Tile SPC Floating Floor
If you’re looking for a durable and affordable product for flooring, Sound-Tec may be what you need. Here’s what you need to know about Sound-Tec floors.